Collection of your Personal Information
FBS may collect personally identifiable information, such as your e-mail address, name, home or work address, and telephone number. FBS also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites. There is also information about your computer hardware and software that is automatically collected by FBS. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used by FBS for the operation of the service, to maintain quality of the service and to provide general statistics regarding use of the Website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through a public message board, this information may be collected and used by others. However, FBS does not read any of your private online communications.
Use of your Personal Information
FBS collects and uses your personal information to operate the Website and deliver the services you have requested. FBS also uses your personally identifiable information to inform you of other products or services available from FBS and its affiliates. FBS may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
FBS does not sell, rent, or lease its customer lists to third parties. FBS may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, FBS may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FBS, and they are required to maintain the confidentiality of your information. Further, FBS does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
FBS keeps track of the websites and pages our customers visit within FBS, to determine what FBS services are the most popular. This data is used to deliver customized content and advertising within FBS to customers whose behavior indicates that they are interested in a particular subject area.
However, FBS will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FBS or the site; (b) protect and defend the rights or property of FBS; and, (c) act under exigent circumstances to protect the personal safety of users of FBS, or the public.
The Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize FBS pages, or register with FBS site or services, a cookie helps FBS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses and so on. When you return to the Website, the information you previously provided can be retrieved, so you can easily use the Website features that you customized.
You may accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the FBS services or websites you visit.
Security of your Personal Information
FBS secures your personal information from unauthorized access, use, or disclosure in a controlled, secure environment, protected from unauthorized access. When personal information (such as a credit card number) is transmitted to other websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.
Any reproduction of images on the Website or other websites developed or controlled by FBS is prohibited. Images may not be photocopied, scanned, transmitted, stored in a retrieval system of any nature, or used on the Internet.
Accessing, Correcting, or Removing Your Personal Information
If you would like to review your personal information, correct the personal information you have provided to us, and/or request that we remove your information from our records, contact FBS’ at the address below with the access, correction, or removal request. Each request will be reviewed and responded to in accordance with applicable laws. To cover internal costs for responding to access requests, FBS may charge a reasonable fee to individuals desiring access to their Personal Information.
Financial Benefit Services, LLC
ATTN: General Counsel
2175 N Glenville Dr.
Richardson, TX 75082
FBS does not intentionally collect information from children under the age of 13 and does not target its website to children. FBS’ website is not intended for children and FBS endeavors to protect the privacy of children with the help of parents and guardians.
While we make reasonable efforts to be as accurate as possible, FBS is not responsible for typographical errors on this site.
Changes to this Statement
Version: October 2020